How long does it take to get my order?
Most wearables on this site are produced “on-demand” and are not already in inventory with your logo. It takes 7 – 10 business days from order to delivery of your item. Items not requiring a logo may ship quicker.
How can I track my order?
To track your order, click on the Order Tracking link found in the Sign-In area at the top-right of the page. If you do not have your order number, please contact ups.com to track the status of a shipment.
How do I cancel or change my order?
Orders are produced on-demand and production starts almost immediately. Orders placed can be canceled within 30 minutes of completing the checkout process by sending an email request to Order Support. Due to the on-demand nature of our production, orders can’t be changed once they have been placed.
Is expedited shipping available?
Since most items are not stocked, expedited shipping is not available at checkout. If you need your order shipped quickly, please contact Order Support by email. We will assist in expediting your order as quickly as possible or offer alternative product available for faster shipment.
Can I place a bulk order and get special pricing?
Absolutely. Just contact us by email at Special Order Support and let us know what you need. We can be priced very competitively when you order in bulk, and we do everything from tee shirts, polos, jackets, hats, drinkware, and much more. Just ask and see what we can do for you.
Can I return an item?
Because items are custom decorated, we cannot accept returns unless the product is damaged or incorrect (color, size, logo, etc.). To initiate a return, contact Order Support. A call tag will be issued to you and once the item has been returned and checked for damage, the new size will be shipped to you or a credit will be issued. We must be notified of a return due to missing, damaged or incorrect merchandise within 30 days.